Customer Support and Customer Care Representatives

Title: Customer Support and Customer Care Representatives

Salary Range: ₦200,000

Job Description:

We are seeking dedicated and enthusiastic Customer Support and Customer Care Representatives to join our team. In this role, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting.
• Maintain a high level of customer satisfaction through effective communication and problem-solving.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery.

Qualifications:

• Proven experience in customer support or a related field.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Proficient in using customer service software and tools.

How to Apply:

Interested candidates should send their resumes to careerhub266@gmail.com. Please include the job title in the subject line.

Application Deadline: November 30th, 2024